Leading insurer chooses Secfense for code-free MFA rollout

Top EU insurer chooses Secfense Code-free MFA rollout. Secure, compliant, and passkey-ready

How can large enterprises secure user access without disrupting operations?

A top insurance company in Central and Eastern Europe has answered this question by deploying Secfense technology across its infrastructure. In just a few weeks, the insurer implemented strong multi-factor authentication (MFA) without changing application code, without engaging developers, and without interrupting service delivery.

This large-scale deployment confirms that organizations can meet security and compliance requirements including DORA, quickly and without technical debt.


Why did the insurer choose Secfense?

The insurer was managing millions of customers and thousands of agents. Security was critical, but so was operational stability. The organization needed a fast and compliant way to strengthen authenticationwithout development work or changes to its complex application environment.

Secfense delivered a solution that:

  • Works with any MFA method, including passkeys (FIDO2), TOTP, SMS, and email.
  • Requires zero code changes, no updates to application logic, and no new infrastructure.
  • Adapts to user needs, supporting internal employees, external agents, and customers.
  • Integrates with existing tools, like F5 load balancers and Active Directory.

Why did the insurer choose Secfense?

The insurer was managing millions of customers and thousands of agents. Security was critical, but so was operational stability. The organization needed a fast and compliant way to strengthen authentication—without development work or changes to its complex application environment.

Secfense delivered a solution that:

  • Works with any MFA method, including passkeys (FIDO2), TOTP, SMS, and email.
  • Requires zero code changes, no updates to application logic, and no new infrastructure.
  • Adapts to user needs, supporting internal employees, external agents, and customers.
  • Integrates with existing tools, like F5 load balancers and Active Directory.

At the core of the deployment is the Secfense User Access Security Broker (UASB), a lightweight layer that intercepts authentication flows without modifying applications. UASB isolates authentication traffic, allowing organizations to introduce strong authentication methods across all systems, quickly and safely. It ensures full separation of security logic from application logic, reducing operational risk and complexity.


What did the implementation look like?

The project was executed in two phases:

  • Pilot Stage
    The client team ran the pilot with minimal support from Secfense confirming that the platform is intuitive, even in complex environments.
  • Full Rollout
    The rollout started with single sign-on (SSO) applications and expanded to cover several dozen systems. All changes were handled via content switching and content adaptation rules on F5 load balancers keeping the production environment untouched. No service interruptions occurred.

What results did the organization achieve?

  • 8,000+ agents activated MFA within two weeks.
  • Customer MFA was introduced through self-service enrollment no manual onboarding required.
  • Compliance with internal security policies and DORA regulations was achieved.
  • No integration with Azure AD or Okta was necessary existing identity sources were used.

The result: a fast, stable, and scalable security layer ready to support full passwordless authentication via passkeys.


What’s next?

This implementation created a flexible foundation for future expansion. The organization now plans to:

  • Extend passwordless MFA to more user groups.
  • Secure additional access channels (VPN, internal portals, mobile apps).
  • Roll out different authentication methods based on user roles and risk levels.

Secfense technology allows these steps to happen without code changes, downtime, or vendor lock-in.

📞 Talk to a Secfense Expert
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Testimonials

We are faced with new challenges every day. We must always be one step ahead of the attackers and know what they are going to do before they do it. We are convinced that the User Access Security Broker will bring security to a new level, both for those working at the office and from home. For us, working with Secfense is an opportunity to exchange experience with developers who put great value on out-of-the-box thinking.

Krzysztof Słotwiński

Business Continuity and Computer Security Officer

BNP Paribas Bank Poland

As part of the pre-implementation analysis, we verified that users utilize a wide range of client platforms: desktop computers, laptops, tablets, smartphones, and traditional mobile phones. Each of these devices differs in technological advancement, features, and level of security. Because of this, and also due to the recommendation of the Polish Financial Supervision Authority (UKNF), we decided to introduce additional protection in the form of multi-factor authentication mechanisms based on FIDO. As a result, users of our applications can log in safely, avoiding common cyber threats such as phishing, account takeover, and theft of their own and their clients’ data.

Marcin Bobruk

CEO

Sandis

We are excited to partner with Secfense to enhance our user access security for our web apps. By integrating their User Access Security Broker, we ensure seamless and secure protection for our applications and systems, delivering superior security and convenience to our customers.

Charm Abeywardana

IT & Infrastructure

Visium Networks

Before investing in Secfense, we had the opportunity to talk to its existing clients. Their reactions were unanimous: wow, it’s so easy to use. We were particularly impressed by the fact that implementing their solution does not require the involvement of IT developers. It gives Secfense a huge advantage over the competition, and at the same time opens the door to potential customers who so far were afraid of changes related to the implementation of multi-factor authentication solutions.

Mateusz Bodio

Managing Director

RKKVC

Even when the network and infrastructure are secured enough, social engineering and passwords can be used to gain control of the system by attackers. Multifactor authentication is the current trend. Secfense addresses this and allows you to build zero trust security and upgrade your current systems to passwordless applications within minutes, solving this problem right away,” said Eduard Kučera, Partner at Presto Ventures and cybersecurity expert – former Director in hugely successful Czech multinational cyber security firm Avast.

Eduard Kučera

Partner

Presto Ventures

One of the biggest challenges the world is facing today is securing our identity online. That’s why we were so keen to have Secfense in our portfolio. They make it possible to introduce strong authentication in an automated way. Until now, organizations had to selectively protect applications because the deployment of new technology was very hard, or even impossible. With Secfense, the implementation of multi-factor authentication is no longer a problem, and all organizations can use the highest standards of authentication security.

Stanislav Ivanov

Founding Partner

Tera Ventures