SALTUS Ubezpieczenia, a well-known insurance provider, has taken a significant step to enhance the security of its customer data by implementing Two-Factor Authentication (2FA) on its Patient Portal. This portal, dedicated to health insurance policyholders, stores sensitive information such as medical visit histories. The implementation of 2FA is a key component of the insurer’s strategy to protect this sensitive data.

The decision to adopt 2FA was made in response to the guidelines from the Polish Financial Supervision Authority (KNF) and the requirements of the Digital Operational Resilience Act (DORA) concerning ICT risk management. The Secfense solution was chosen due to its flexibility, allowing the protection of all web applications without needing to modify existing systems.

Why 2FA Matters

Two-Factor Authentication adds an extra layer of security by requiring users to provide a second form of authentication in addition to the standard login and password. This greatly reduces the likelihood of unauthorized access. Users can choose between receiving codes via SMS or generating them through a mobile app, providing them with options that best suit their needs.

Secfense’s Role

Secfense’s User Access Security Broker has been instrumental in this implementation. By leveraging the latest security standards, including FIDO2, Secfense ensures that SALTUS Ubezpieczenia remains independent of previous system vendors while offering top-tier security for its web applications. The solution has been recognized for its innovation in the financial sector, earning praise at this year’s Insurance Forum Congress.

Future Security Plans

The implementation of 2FA is just the beginning for SALTUS Ubezpieczenia. The company plans to expand its security measures by introducing Multi-Factor Authentication (MFA) across other processes and services. This approach reflects the company’s commitment to not only meeting but exceeding customer expectations in data protection and cybersecurity.

With these advancements, SALTUS Ubezpieczenia continues to strengthen its position in the insurance market, ensuring that customer data remains secure and well-protected against potential threats.